🚀 Discover the 2026 Barometer: Visibility and Reputation in the Age of AI. [Download here](/content/en/blog/barometer-2026/ ""/index.html) - [Log in](https://app.partoo.co/connection) - [Request a demo](/content/en/demo/index.html) - [Features](/content/en/enterprises/review-management/#/index.html) - [Visibility](/content/en/enterprises/review-management/#/index.html) - Presence Management](/content/en/enterprises/presence-management/index.html) - Store Locator](/content/en/enterprises/store-locator/index.html) - [Reputation](/content/en/enterprises/review-management/#/index.html) - Review Management](/content/en/enterprises/review-management/index.html) - Feedback Management](/content/en/enterprises/feedback-management/index.html) - Competitive Intelligence](/content/en/competitive-intelligence/index.html) - [Messaging](/content/en/enterprises/review-management/#/index.html) - Messages](/content/en/enterprises/messages/index.html) - Partoo Chat](/content/en/enterprises/partoo-chat/index.html) - AI Chatbot](/content/en/enterprises/ai-chatbot/index.html) - **Powered by Jim** - AI Review Assistant - AI Agent for Messages - FAQ and Local Data Ingestion - Personalised prompts [Learn more](/content/en/jim/index.html) - [Request a demo](/content/en/demo/index.html) - [Sectors](/content/en/enterprises/review-management/#/index.html) - [Business type](/content/en/enterprises/review-management/#/index.html) - Large companies](/content/en/enterprises/index.html) - [Industry type](/content/en/enterprises/review-management/#/index.html) - Automotive](/content/en/enterprises/automotive/index.html) - Banking & Insurance](/content/en/enterprises/banking-insurance/index.html) - Beauty](/content/en/enterprises/beauty/index.html) - Food Retail](/content/en/enterprises/food-retail/index.html) - Specialised Stores](/content/en/enterprises/specialised-stores/index.html) - Fashion](/content/en/enterprises/fashion/index.html) - Restaurants](/content/en/enterprises/restaurants/index.html) - Health](/content/en/enterprises/health/index.html) - [Get in touch with an expert](/content/en/contact-us/index.html) - [Pricing](/content/en/pricing/index.html) - [Resources](/content/en/enterprises/review-management/#/index.html) - [Resources](/content/en/enterprises/review-management/#/index.html) - [Customer testimonials](/content/en/blog/category/success-cases/index.html) - [Blog](/content/en/blog/index.html) - [White papers](/content/en/blog/category/white-papers/index.html) - [Discover](/content/en/enterprises/review-management/#/index.html) - [What’s new in the Partoo app](/content/en/blog/category/updates/index.html) - [Events & Webinars](/content/en/events-webinars/index.html) - [Partoo on YouTube](https://www.youtube.com/@partoointernational1398) - ### [2026 Barometer](/content/en/enterprises/review-management/ "2026 Barometer"/index.html) A detailed analysis of top businesses presence and reviews on Google! Download the full report - Help Center](https://help.partoo.co/en/ "Help Center") How to get help](https://help.partoo.co/en/ "How to get help") - [About Partoo](/content/en/enterprises/review-management/#/index.html) - [About us](/content/en/company/index.html) - [Newsroom](/content/en/company/press/index.html) - [Our CSR Commitments](/content/en/csr/index.html) - [The Forestoo project](/content/fr/forestoo-make-things-right-pour-la-planete/index.html) # Review **Management** **Take control of your online reputation.** Centralise, respond to and analyse all your Google, Facebook, and TripAdvisor reviews from a single, intuitive interface. Track your progress with detailed reports, and gain more positive customer reviews effortlessly. [Request a demo](/content/en/demo-review-management/ ""/index.html) ## Improve your **e-reputation** with Partoo \+ 35% of reviews \+ 0,5 points on the average rating after 1 year 84% of reviews answered on average ## More than **500 companies** trust us already [Discover other testimonials](/content/en/blog/category/partoo/success-cases/ ""/index.html) ## How does it **work**? ### Centralise all your reviews in one place Seamlessly connect your Google and Facebook accounts to Partoo. All your reviews sync automatically on a single platform, accessible on both desktop and mobile. Say goodbye to juggling multiple platforms! [Request a demo](/content/en/demo-review-management/ ""/index.html) ### Respond quickly and efficiently Manage all your replies in just a few clicks – whether through personalised manual responses, quick reply templates, AI-generated suggestions, or full automation (even for reviews without comments!). Review Management + Create tailored automatic responses and leverage and advanced AI assistant to personalise every interaction. [Request a demo](/content/en/demo-review-management/ ""/index.html) ### Analyse your online reputation in depth Receive clear and detailed weekly and monthly reports. Monitor your average rating, review volume, and identify both your strengths and areas for improvement. Review Management + Our AI agent Jim automatically classifies your reviews by theme (“welcome”, “service”, “quality”) and identifies your strengths and weaknesses. Jim then carries out a qualitative analysis to help you understand what your customers are really expressing, enabling you to better prioritise your actions. [Request a demo](/content/en/demo-review-management/ ""/index.html) ### Collect more positive reviews Encourage satisfied customers to share their experience! Send personalised invitations via SMS or use QR codes in your locations to make the process effortless. The more positive reviews you get, the higher your visibility and the more customers you attract. [Request a demo](/content/en/demo-review-management/ ""/index.html) ## Main **features** ### Review centralisation Gather all your Google, Facebook, and TripAdvisor reviews in one place. ### Quick responses Handle customer reviews in seconds with our intuitive response tools. ### Response templates Use pre-written responses for common questions and save time. ### Automated responses Set up automatic replies for reviews, with or without comments. ### AI-suggested replies Get relevant and personalised response suggestions powered by AI. ### Key metrics Track essential online reputation indicators and identify areas for improvement. ### Comprehensive reports Receive detail performance reports directly via email. ### Manual tags Organise reviews by manually assigning categories. ### Review Booster Collect more customer reviews thanks to QR codes and SMS invitations ### Automatic tags AI automatically categorises your reviews for easier analytics. ### Automatic tagging retroactivity Enjoy AI-powered categorisation for reviews from the past 24 months. ### Tailored responses Refine your replies with the AI assistant and personalised automations. ### Qualitative review analysis Access summaries of your reviews written by our AI agent, organised by theme and illustrated with customer verbatims. ## A team of **passionate** people at your service Do you still have a question? Our experts will personally answer your questions. [Contact us](/content/en/demo-review-management/ "A team of passionate people at your service "/index.html) > ## “Partoo is one of our **greatest partners**” > > The idea, the energy and the technology of Partoo is really interesting and efficient. It helped us a lot in improving our online visibility and e-reputation. Al RayaFrédéric Levy-Perrault Next review Al Raya's success in ranking higher on Google search engine - YouTube Tap to unmute [Al Raya's success in ranking higher on Google search engine](https://www.youtube.com/watch?v=RlClxk5MFgM) [Partoo International](https://www.youtube.com/channel/UCkHIK7YDbhwzG1vu_n7tj9Q) Partoo International419 subscribers > ## “Partoo is simple, efficient and **really qualitative**“ > > Partoo allows us to better position ourselves in the digital world. Thanks to this tool, we are convinced that we can be found in each strategic country for us. TecnmediaAlessandro Caglieris Next review Success Case: Tecnocasa - YouTube Tap to unmute [Success Case: Tecnocasa](https://www.youtube.com/watch?v=AKpfx9rfml8) [Partoo International](https://www.youtube.com/channel/UCkHIK7YDbhwzG1vu_n7tj9Q) Partoo International419 subscribers > ## “Partoo responds **perfectly** to our needs” > > Partoo allows us to have everything about our online visibility on Google in one place: our data, our listings' information and our metrics to follow performance. UMA GroupSantiago Sànchez Next review Success Case: Grupo UMA - Bajaj Colombia - YouTube Tap to unmute [Success Case: Grupo UMA - Bajaj Colombia](https://www.youtube.com/watch?v=LZS5Hax7Yds) [Partoo International](https://www.youtube.com/channel/UCkHIK7YDbhwzG1vu_n7tj9Q) Partoo International419 subscribers > ## “Partoo is a platform that keeps **evolving**“ > > The digital ecosystem is permanently evolving, and it is important to work with a company that anticipates these evolutions and proposes regular updates. GlassdriveMichèle Graveline Next review Glassdrive's success in managing its network with Partoo - YouTube Tap to unmute [Glassdrive's success in managing its network with Partoo](https://www.youtube.com/watch?v=Hw7-BMh2Omw) [Partoo International](https://www.youtube.com/channel/UCkHIK7YDbhwzG1vu_n7tj9Q) Partoo International419 subscribers ## Frequently Asked **Questions** ## Which platforms are supported by Partoo Review Management? Partoo Review Management currently supports Google Business Profile (formerly Google My Business), Facebook, and TripAdvisor. ## Can I reply to reviews directly from Partoo? Yes, you can respond to all your reviews directly from the Partoo platform, on both desktop and mobile. ## What are "automated responses" and how do they work? Automated responses allow you to reply to reviews, with or without comments, using a smart rotation system of predefined response templates. You can configure different response templates based on the review rating (positive, negative, or neutral) and the language of your choice. ## What's the difference between the standard plan and Review Management +? The standard Review Management plan gives you access to essential features, allowing you to centralise all your Facebook, Google, and TripAdvisor reviews, respond easily using our four response tools, and analyse your online reputation. With Review Management +, you unlock a suite of premium features: - Custom AI response prompts to match your brand’s tone and communication style - Advanced automation settings for personalised replies by location and group - AI-powered review categorisation by theme - Retroactive categorisation of reviews from the past two years for a more detailed analysis - AI-powered qualitative analysis of your reviews, for an accurate understanding of your customers’ feelings. This plan offers greater automation and personalisation, both in responding to customers and in analysing your online reputation. It’s ideal for organisations looking to save time, improve efficiency, and enhance customer experience. ## Can I customise response templates? Yes, Partoo offers a set of pre-defined response templates that you can use as is or customise. You can also manually create new response templates or import multiple templates in bulk using our import tool. ## Can I delegate review management to my local teams? Yes, you can grant local teams permission to manage and respond to reviews. Various access control options are available, allowing you to decide who handles reviews. You can also choose to keep full control at a central level. ## Can I import existing reviews into Partoo? We automatically retrieve all reviews from Google, Facebook, and TripAdvisor. You’ll have access to both new and existing reviews within the platform. ## Can qualitative analysis be carried out by organisation or by group? Yes, the analysis can be configured at the overall organisation level, or by group within the same section (e.g. by brand or by country). ## Latest **articles** May 31, 2024 ### [Partoo Ranked Top 10 ORM Software by Tekpon](/content/en/blog/partoo-ranked-top-10-orm-tekpon/index.html) Partoo, the all-in-one platform for local marketing solutions, is proud to announce that it has… Read article July 20, 2023 ### [Automatic replies to reviews thanks to Partoo](/content/en/blog/automatic-replies-to-reviews-thanks-to-partoo/index.html) It is essential to respond to customer reviews to show them that their opinion matters…. Read article March 25, 2025 ### [Automatic Review Tags Are Coming to Partoo!](/content/en/blog/auto-tags/index.html) What if you trusted AI to manage your reviews more efficiently? We are excited to… Read article ## Subscribe to our **newsletter** Receive our best articles and practical guides directly in your inbox every month No channel is currently connected. 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